Last updated November 2026

Processing & dispatch

Orders currently ship within 1 to 2 business days (Mon to Fri, not weekends or holidays). Tracking is included on every order.

Delivery time

Once your order ships, a typical delivery takes about 3 business days, and 19 in every 20 are delivered within 5 business days. Those numbers come from 178 of our own tracked parcels and update each week. Northern and remote addresses can take a few extra days. Whichever applies, tracking follows the parcel the whole way.

Signature on Delivery

We recommend Signature on Delivery for apartments, buildings with a lot of foot traffic and any address where a parcel left at the door may be taken. Just tick the Signature on Delivery box at checkout, and it is free of charge. This means the package is handed to a person rather than left unattended. Without signature confirmation, an order is shipped at the customer’s risk.

Shipping cost & free shipping

We charge a flat shipping rate by province. It is $20 to British Columbia, Alberta, Saskatchewan and Manitoba and $30 to the rest of Canada. Orders leave from the West Coast, so the western provinces are the shorter trip. Any order of $149 or more (after coupons, before the 5% GST) ships free, in every province.

Tracking

Once your order ships we email its tracking number, and you can follow the parcel from there.

Discreet packaging

Orders are packed plain, sealed and smell-proof. The outside of the parcel gives no sign of its contents.

Your shipping address, please double-check it

You are responsible for giving a complete and correct shipping address at checkout. Please read it over carefully before you pay: name, street, unit or buzzer number, city, province and postal code. Should an order be delayed, returned, lost or undelivered because the address was wrong, incomplete or missing information, CannaCured is not liable or responsible and cannot refund the order or send it again at our cost. After a parcel has shipped it cannot be redirected or recalled, so please confirm the address before paying.

Delays, lost & stolen packages

Should tracking stop moving or a parcel fail to arrive when expected, contact us within 30 days of the date it shipped. We will help locate it and make it right. An order the carrier marks as delivered is treated as received, and we are not responsible for packages that are lost or stolen after delivery.

Reporting an issue with your order

Please check your order when it arrives. Damaged, incorrect or missing items must be reported within 72 hours of delivery, with photos, so that we can put things right. For a parcel marked delivered that has not reached you, contact us within 7 days of the delivery date and we will open an investigation with the carrier. Reports made outside these windows may not be eligible for store credit.

Age & delivery

You must be 19+ to order. Signature on Delivery is optional and free, and you add it yourself at checkout.

Contact

For any question about a shipment, email [email protected].